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AquaCalc Customer Support 

If you have problems or questions regarding any of the products we sell or support encourage you to contact us at AquaCalc Instruments.

Telephone customer support is available from our West Coast Office in the United States:


Monday through Friday 9 AM to 5 PM Pacific Time:
Telephone: +1 (916) 372-0534 ext 102


Please use our Customer Support e-mail address if you have urgent issues outside of these hours.


Customer support e-Mail: support@aquacalc.com


AquaCalc Repairs:

Please contact Customer Support to obtain an Return Merchandise Authorization (RMA) number BEFORE sending in an AquaCalc for repair.

Important: AquaCalc will be changing the location and address for sending in repairs in 2017. Be sure to contact us before sending in your AquaCalc.

AquaCalc Repair Center
5716 Folsom Blvd Suite 405
Sacramento, California 95819

+1 (916) 372-0534 ext 102


AquaCalc Sales: sales@aquacalc.com 

Sales inquiries from customers or distributors can be made via E-Mail:


or by calling us at: +1 916-372-0534 ext 101


Frequently Asked Questions

Get answers to our most frequently asked questions.


You can get software, manuals and other handy items directly from our Download Center.


Find out how you can update to the latest version of software for your AquaCalc Pro, AquaCalc 5000 or AquaCount.

AquaCalc LLC

is a Limited Liability Company formed in Ohio and a partnership between JBS Instruments, designers and manufacturers of the AquaCalc for over 25 years, and the Rickly Hydrological Company, the leader in hydrological equipment manufacture and distribution.


This partnership formalizes a relationship that spans decades of mutual collaboration, and anticipates the future of hydrological current meter technology.


AquaCalc LLC is managed out of its offices in Sacramento, California.

Contact Us