If you have problems or questions regarding any of the products we sell or support encourage you to contact us at AquaCalc Instruments.
Telephone customer support is available from our West Coast Office in the United States:
Attention: Due to COVID-19 restrictions, Telephone Customer Support Hours have been reduced. If Customer Support cannot be reached by phone, please e-mail us. We are sorry for the inconvenience.
Monday through Friday 10 AM to 5 PM Pacific Time:
Telephone: +1 (916) 372-0534 ext 102
Please use our Customer Support e-mail address if you have urgent issues outside of these hours.
Customer support e-Mail: email@example.com
AquaCalc LLC is a Limited Liability Company formed in Ohio and is partnership between JBS Instruments, designers and manufacturers of the AquaCalc for over 25 years, and the Rickly Hydrological Company, the leader in hydrological
equipment manufacture and distribution.
This partnership formalizes a relationship that spans decades of mutual collaboration, and anticipates the future of hydrological current meter technology.
AquaCalc LLC’s Corporate Offices are located at:
1700 Joyce Avenue
Columbus, Ohio 43219
AquaCalc LLC is managed from the West Coast Offices
5716 Folsom Blvd, Suite 405
Sacramento, CA 95819
Please contact Customer Support to obtain a Return Merchandise Authorization (RMA) number BEFORE sending in an AquaCalc for repair.
Important: AquaCalc will be changing the location and address for sending in repairs. Be sure to contact us before sending in your AquaCalc.
AquaCalc Repair Center
5716 Folsom Blvd Suite 405
Sacramento, California 95819
+1 (916) 372-0534 ext 102
Sales inquiries from customers or distributors can be made via E-Mail:
or by calling us at: +1 916-372-0534 ext 101