AquaCalc Customer Support
If you have problems or questions regarding any of the products we sell or support encourage you to contact us at AquaCalc Instruments.
Telephone customer support is available through the West Coast Office
Monday through Friday 10 AM to 4 PM Pacific Time:
Telephone: +1 (916) 372-0534
Please use our Customer Support e-mail address if you have problems or urgent issues outside of these hours.
Customer support e-Mail: firstname.lastname@example.org
Important: AquaCalc will be changing the address for repairs. Be sure to contact us before sending in your AquaCalc.
The Repair Center handles repairs and sells accessories for all makes and models of AquaCalcs. AquaCalc LLC will provide support for AquaCalcs sold by JBS Energy, Inc. during their one year warranty period. Please contact Customer Support to obtain an RMA number and a shipping address BEFORE sending in an AquaCalc for repair.
Get answers to our most frequently asked questions.
You can get software, manuals and other handy items directly from our Download Center.
Find out how you can update to the latest version of software for your AquaCalc Pro, AquaCalc 5000 or AquaCount
This section includes samples of AquaCalc output and help for developers wishing to import AquaCalc output into their programs, or interact with the AquaCalc or interact with the AquaCalc DataLink program.